Research indicates that employees have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company.

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The organization would have... an ideology. The perceptive reader visitor would sense it immediately.

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It would be a great mistake to confine your imagination to the way things have always been done. In fact, it would consign you to the mediocrity of the marketplace.

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The soul of a business is a curious alchemy of needs, desires, greed, and gratifications mixed together with selflessness, sacrifices, and personal contributions far beyond material rewards.

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Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationships of the men and women in the organization.

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The kinds of people we employ are not afraid of taking risks. If someone mucks up, they don't get a bollocking from me. They know they've mucked up and they redouble their efforts.

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No one has ever accused us of lagging behind. In fact, I am willing to turn an entire company upside down if it's time to do that. We're in perpetual evolution.

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To hold people to the corporation, there has to be some kind of continuity and some sense of belonging... With the way corporations are evolving... unless we develop a more sophisticated model of the organization, the corporation will become just a box of contracts with no commitment on anyone's part.

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Brains are becoming the core of organisations - other activities can be contracted out.

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Profit has to be a means to other ends rather than an end in itself.

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