When you give people new tools, breakthrough communication tools, it has a transformational effect. The last time anything this dramatic happened you'd have to go back to the beginning of the Industrial Age.

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The world is not changing because computer operators have replaced clerk-typists, but because the human struggle to survive and prosper now depends on an entirely new source of wealth. It is information, knowledge applied to work to create value.

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The growing technical prowess of nations such as India unnerves some people... who fear a loss of jobs and opportunities. I think these fears are misplaced. Economics is not a zero-sum game.

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Success is a lousy teacher. It seduces smart people into thinking they can't lose.

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The web workstyle will change the boundaries ofbusiness...because the ability to use the electronic marketplace to reach outside...will allow you to do things that you would have done internally in the past. Technology is driving the trend for the average-sized organization to be much smaller.

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The world of business is still very, very paper-oriented...Although they may use personal computers...most of the information they work with ends up on paper.. Well, all of that will go away. It will simply be a series of bits that are transmitted, and then automatically categorized.

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Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.

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