Management
Quotes
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You can teach all sorts of things that improve the practice of management with people who are managers. What you cannot do is teach management to somebody who is not a manager, the way you cannot teach surgery to somebody whose not a surgeon.
The key managerial processes are enormously complex and mysterious, drawing on the vaguest of information and using the least articulated of mental processes.
Harvard Business Review (1976)
Professional management is an invention that produced gain in organizational efficiency so great that it eventually destroyed organizational effectiveness.
Mintzberg on Management (1989)
Professionals require little direction and supervision. What they do require is protection and support.
'Covert Leadership: Notes on Managing Professionals,' Harvard Business Review (1998)
An unsuccessful manager blames failure on his obligations; the effective manager turns them to his own advantage. A speech is a chance to lobby... a visit to an important customer a chance to extrac trade information.
'The Manager's Job: Folklore and Fact,' Harvard Business Review (1975)
It is practically impossible for a top management man, or even middle management, to be doing the degree and level of work that he should be doing and, at the same time, have a clean desk.
Managing (1984)
Managers in all too many American companies do not achieve the desired results because nobody makes them do it.
Managing (1984)
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On Anger: "For every minute you remain angry, you give up sixty seconds of peace of mind."
Essays
Essays
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human
Human, All Too Human
On Friendship: "A crowd is not company; and faces are but a gallery of pictures; and talk but a tinkling cymbal, where there is no love."
Essays
Essays