Business
Quotes
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When a business goes wrong, look only to the people who are running it.
Quoted in In the Company of Giants (1997)
Another lesson we've learned is that you can't follow the other guys. If you take the approach of saying, �Competitor X has a good business, let's be just like them,� that's not going to create a lot of value...It doesn't mean that we won't borrow good ideas from other companies when we see them, but we're not held to convention and we're not striving to be like other companies...We are building our own path.
Speech to the Society of American Business Editors and Writers Technology Conference, Dallas. 'Maximum Speed: Lessons Learned from Managing Hypergrowth' (1998)
We're fast approaching the point at which there is really no distinction between the .com companies and traditional businesses. The only distinction will be between the winners and losers, and of course, the pace of change at which companies become winners or losers.
Speech to the DirectConnect Customer Conference, Austin, Texas. 'DirectConnect' (1999)
A business' flexibility in adapting to change and market dynamics will mark the winners and losers in this fast-changing Internet Age. Flexibility is a tight pairing of speed and agility. Linking businesses together using information is at the center of value creation in the Internet Age.
Speech to the Windows 2000 Deployment Conference, San Francisco. 'The Foundation of E-Business'
In an e-business environment, leaders must manage not just teams, but large crowds... Because power lies in the network, all parts of it must adjust its actions in the light of what others are doing.
'How E-Smart Are You?,' World Link (2000)
Business has to be a force for social change. It is not enough to avoid hideous evil - it must, we must, actively do good. If business stays parochial, without moral energy or codes of behaviour, claiming there are no such thing as values, then God help us all. If you think morality is a luxury business can't afford, try living in a world without it.
Speech to the International Forum on GlobalizationTeach-In, Seattle, Washington. 'Trading with Principles' (November 27, 1999)
A man may be concerned in the management of more than one business enterprise, but they should all be of the one kind, which he understands. The great successes of life are made by concentration.
'From Oakland: How to Succeed in Life,' The Pittsburgh Bulletin (1903)
Economic activity should not only be efficient in its use of resources but should also be socially just, and environmentally and ecologically sustainable.
Beyond Leadership: Balancing Economics, Ethics and Ecology (1994)
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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On Anger: "For every minute you remain angry, you give up sixty seconds of peace of mind."
Essays
Essays
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human
Human, All Too Human
On Friendship: "A crowd is not company; and faces are but a gallery of pictures; and talk but a tinkling cymbal, where there is no love."
Essays
Essays